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verified review
April 10, 2026
Poole office
Hi I was pleased with Goadsby’s. Performance in particular with ciara. She was polite, knowledgeable and proactive when it was required. Thanks and kind regards Stu
Reply left 14 Apr 2026: Hi Stuart, thank you for taking the time to review the service you received. I'm sure Ciara and the team will be delighted to read your comments. All the best and kind regards
Goadsby Review Logo
verified review
April 2, 2026
Poole office
I previously left a review praising Goadsby and their help throughout our letting process. However, once moved into the property we were renting we found numerous issues with the place, which had not been disclosed to us. Including boiler leaks, no hot water or running water, leaking taps, loose toilet seats, wrongly labelled appliances, not working extractor fans and a variety of further issues! When speaking to the estate agent, Morgan, she claimed to have no idea, despite the issues were visible and listed on the relevant documents she provided me with after simply handing over the keys with little to no help. My mother had to come in and clean the place head to toe as the place had not been cleaned, and if it had, it was to a very poor standard. The inventory could not even list 2 out of 3 of our meter readings! We have had little to no help since in sorting these issues, and have been told to find the meter readings ourselves despite neither the estate agents or clerks being able to locate them. The service after payment and signatures were received have been very poor and I am absolutely disgusted! The stress this has caused on myself & my family has been second to none because of Goadsby. I would not recommend Goadsby if you are looking to rent or let a property!
Reply left 07 Apr 2026: Hi Grace, sorry to read this, please contact our Lettings Director [email protected] who will look into this for you. Kind regards.
Goadsby Review Logo
verified review
April 1, 2026
Poole office
Morgan Garner was very quick to respond and reply to my emails and queries. She was very helpful on the phone and kept me updated with the property
Reply left 02 Apr 2026: Hi Jason, that is great to hear. So pleased Morgan was able to help you. All the best and kind regards.
Google Review Logo
verified review
March 27, 2026
Poole office
Bianca has been great helping us with a variety of issues over the last couple of years. Highly recommended 😁
Reply left 30 Mar 2026: Hi Jon, thank you for your kind review, so pleased Bianca was able to help you with your rental property. All the best and kind regards.
Goadsby Review Logo
verified review
March 27, 2026
Poole office
i have been dealing with both Cath & Leon looking at properties and on all occasions they were very helpful and often turned up at short notice. They clearly new the market and I would not hesitate to use them again. A real credit to Goadsby
Reply left 30 Mar 2026: Hi Graeme that is great to read! So pleased Cath and Leon were able to help you with your move. All the best and kind regards.
Goadsby Review Logo
verified review
March 25, 2026
Poole office
I would definitely recommend Goadsby! We had Morgan show us round at our viewing & handle our tenancy. The communication we received from Morgan throughout was amazing & very appreciated. A very quick and smooth experience! :)
Reply left 25 Mar 2026: Hi Grace, that is great to read! So pleased Morgan was able to help you with your move. All the best and kind regards.
Google Review Logo
verified review
March 23, 2026
Poole office
We had a mixed experience at Goadsby. Initially we were managed by one individual who turned out to be more than unreliable, very difficult to get hold of and misled us (verbally) as to what to expect from the contents of the property we were buying. Other individuals at Goadsby have been significantly more helpful (Cath was very effective, friendly and helpful and Richard Farnes worked extremely hard to get the sale completed). My thanks to the team - it is all about the people!!
Reply left 23 Mar 2026: Hi Tim, sorry to hear about your initial experience with us. I am glad to hear that Cath and Richard worked hard on your purchase and were able to get it over the line for you. All the best and kind regards.
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verified review
March 19, 2026
Poole office
Goadsby has been excellent in the whole process. A huge shoutout to Leon who’s always been on hand to answer any questions and has been the utmost professional.
Reply left 19 Mar 2026: Hi Adam, that is great to read! Thank you for your kind review of the service you received. I'm sure Leon and the team will really appreciate your comments. All the best and kind regards.
Goadsby Review Logo
verified review
March 14, 2026
Poole office
Amazing letting service. Found a good tenant really quickly and made the whole process seamless and easy.
Reply left 16 Mar 2026: Hi Julia, many thanks for your kind review. So pleased our Poole team were able to help you with your let. All the best and kind regards.
Goadsby Review Logo
verified review
March 4, 2026
Poole office
Morgan kept us updated every step of the way and was absolutely amazing. Thank you so much for making our move stress free.
Reply left 09 Mar 2026: Hi Rachael, so pleased to hear that Morgan was able to assist you with your move, all the best and kind regards.
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