Wareham
BACK
We recently completed on our house with the help of Alice at Goadsby Wareham. We found her to be superb; knowledgeable, reliable and professional throughout the process. We originally went with an online estate agent and after not much luck thought we would give Goadsby a try. It is easy to see the advantage of a high street agent when you receive customer service like we received from Alice, it makes the extra cost in fees worth it - other high street agents take note!
We went to see Hannah because our house had fallen through and we had less than 2 weeks to find a new home! Hannah pulled out all of the stops for us and we were able to move in on the day we needed. I cannot thank Hannah and Goadsby Lettings enough, they certainly went the extra mile. Everything is very professional and we were regularly updated on progress. Hannah and the team are an absolute pleasure to deal with and I would not hestitate to recommend them.
We went to see Hannah because our house had fallen through and we had less than 2 weeks to find a new home! Hannah pulled out all of the stops for us and we were able to move in on the day we needed. I cannot thank Hannah and Goadsby Lettings enough, they certainly went the extra mile. Everything is very professional and we were regularly updated on progress. Hannah and the team are an absolute pleasure to deal with and I would not hestitate to recommend them.
AWFUL from a lettings perspective. Right from the beginning our move in was delayed due to a fault with the boiler needing repair. Understandably no ones fault, until we needed to end the tenancy and they had not recorded any details on their system about the change of move in date. Lived with rusty, leaking radiators for a year and a half which we continuously reported and were not replaced until the week before we were leaving the property. We had the hassle of the repairs only for the benefit of the next tenants. Furthermore, with over 20 years experience of renting a property, I would class the wait for any decison on our deposit as long - have usually had it returned within 10 days. Apparently, Goadsby don't have any time clause written in the lease for a decison on the deposit so the landlord may take as long as they wish to make a decision. We left the property cleaner than we found it (3 full days if cleaning and professionly cleaned carpets) and they wish to deduct £445 for cleaning! They seem very reluctant to chase anything from the landlord - and have even told us that we have been waiting for the landlord to obtain a breakdown of cleaning charges - which one would hope had been obtained prior to requesting deductions from our deposit? Will never rent with Goadsby again.





