Ferndown
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verified review
April 12, 2022
Excellent service all the way through my house sale, Jess was extremely helpful and all over everything. Couldn’t fault anything. Defo recommend
Reply left 12 Apr 2022: Hi Craig, thank you for taking the time to review our Ferndown office. I'm sure Jess and the team will be delighted to read your comments, so pleased we were able to help you. All the best.
verified review
March 18, 2022
Called about a property, passed to a manager promised a call back to arrange a viewing and that I would be the first to view. Never received a call back after leaving 2 messages. Called back again to be told it had been offered to another application? I never got a chance to view? Poor customer service. Would not recommend. Poole office is much more friendly.
Reply left 18 Mar 2022: Hi, we are sorry to read this review relating to our lettings service. We always try to get back to enquiries as soon as possible and we are not sure what happened on this occasion. Thank you for taking the time to alert us to this and we apologise for any inconvenience this caused. Kind regards
verified review
March 16, 2022
First class company to deal with. Efficient courteous and always ready to assist with any problems. In particular I would also like to mention the Manager Tim Winslade who has gone out of his way to obtain the best prices for our sale and purchase and deal with a few difficult situations that arose with moving dates etc., and we have no hesitation in recommending him to future clients., and we now count him more as a friend than that of a business aquiantance.
Reply left 17 Mar 2022: Hi George, Many thanks for your kind review. I'm sure Tim and the team will be delighted with your comments. So pleased we were able to help you with your sale and purchase. All the best and kind regards.
verified review
March 9, 2022
Tim was really warm and friendly a pleasure to do business with Would highly recommend him and his team made everything run smoothly
Reply left 09 Mar 2022: Hi Clive, thank you for taking the time to review our Ferndown office. I'm sure Tim and the team will really appreciate your comments. So pleased we were able to assist you. All the best.
verified review
March 8, 2022
Goadsby have always been my first port of call whenever I want to move home. I have known Richard for a long time and he has always been very helpful, and honest and kind to me.this time Tim has been more than helpful and kind to me. Goadsbby are in my opinion by far the best estate agents in Ferndown.
Reply left 08 Mar 2022: Hi Mary, that is really great to read, thank you for taking the time to review our Ferndown team. I'm sure Richard and Tim will be equally delighted to read your comments. All the best and kind regards
verified review
February 20, 2022
I've just moved into a property I'm renting through Goadsby Ferndown. I've had a fantastic experience with both Charlie and Aimee, from my initial phone call to arrange the viewing right to picking up my keys. Goadsby are extremely helpful, friendly and prompt with their contact and replies. I would 100% recommend them. The moving in hamper was such a thoughtful touch too.
Reply left 21 Feb 2022: Hi Alison, so pleased we were able to help you with your move. I'm sure Aimee and Charlie will really appreciate your comments. All the best.
verified review
January 28, 2022
The staff at Goadsby are always friendly kind and and helpful with any queries relating to properties. Tim spend a lot of time patiently whilst we were viewing properties. They never put pressure on you and always available for assistance. We have dealt with Goadsby many times and would highly recommend them.
Reply left 28 Jan 2022: Hi Truda, thank you for taking the time to review our Ferndown office, really pleased they were able to help you. All the best and kind regards.
verified review
January 23, 2022
A friendly, efficient service.
Reply left 23 Jan 2022: Hi Susan, thank you for your 5 star review regarding our team at Ferndown. All the best.
verified review
January 11, 2022
Charlotte & Aimee found a perfect flat my elderly father, we signed and moved in within 10 days which was so amazing. Thank you so much for your effort, professionalism and hard work.
Reply left 12 Jan 2022: Hi Stefan, thank you for your kind review. So pleased we were able to help you and your father with his property move. All the best.
verified review
January 11, 2022
Wish I could rate zero stars. Completely unprofessional, unhelpful, lazy and altogether useless. Multiple issues with a rented property ongoing for months unresolved and absolutely no care given by the people in this place. Happy to take your money and do nothing else.
Reply left 12 Jan 2022: Hi Dan, sorry to read this, we are aware of the issues at your property and these have been reported to our client. If you are still experiencing issues please contact [email protected] who oversees properties in our Broadstone/Poole area. Kind regards.
